Privacy Policy
Last updated: May 2026
Overview
BlueCrest Cleaning LLC ("BlueCrest," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website, bluecrestcleaning.com, and through our operational communications.
Information we collect
We collect information you provide directly, such as when you:
- Submit a quote request or contact form
- Upload property documents, unit lists, or schedules
- Sign a service agreement or pay an invoice
- Opt in to receive SMS communications
This information may include your name, company, email, phone number, property address, project details, and any files you upload.
How we use information
We use information solely to:
- Review and respond to quote requests
- Schedule, perform, and confirm cleaning services
- Issue agreements, invoices, and payment records
- Communicate operationally with clients and property managers
- Comply with legal and tax obligations
We do not sell your information.
SMS & mobile opt-in
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. See our SMS Terms for full details about message types, frequency, and how to opt out.
How information is stored
Information is stored securely using our backend infrastructure. Files uploaded through the quote request form are stored privately and are accessible only to authorized BlueCrest Cleaning staff.
Sharing
We share information only with service providers that help us operate the business (for example, payment processing, secure file storage, and email/SMS delivery), and only to the extent needed for those services. We may also share information when required by law.
Your choices
You can request access to, correction of, or deletion of your information at any time by emailing info@bluecrestcleaning.com. You can opt out of SMS communications at any time by replying STOP.
Contact
Questions about this policy? Email info@bluecrestcleaning.com or call (919) 342-9909.