Privacy Policy
Last Updated: April 2026
1. Information Collection
We collect information that you provide directly to us when you request a quote, book a cleaning service, or contact us. This may include:
- Contact Information: Name, email address, phone number, and physical address.
- Service Details: Information regarding your property and cleaning preferences.
- Payment Information: Processed securely through our third-party payment processors.
2. How We Use Your Information
We use the information we collect to provide, operate, and maintain our cleaning services; process transactions; send confirmations and invoices; communicate service updates, support messages, and security alerts; comply with legal obligations; and protect our business interests.
3. Mobile Terms & Privacy
We value your privacy regarding mobile communications.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be sold, rented, shared, or disclosed to any third parties or affiliates for marketing or promotional purposes.
If you opt in to receive SMS messages from BlueCrest Cleaning LLC, you can opt out at any time by replying STOP. For help, reply HELP or call (919) 342-9909. Message and data rates may apply. Message frequency may vary.
4. Third-Party Sharing
We do not sell, rent, or lease our customer lists to third parties. We only share data with trusted service providers, such as payment processors or scheduling software, strictly to the extent necessary to perform their services for us.
5. Data Security
We implement industry-standard security measures including encrypted data transmission, secure cloud storage, and access controls. However, no method of electronic transmission is 100% secure.
6. Cookies & Analytics
Our website may use cookies and similar technologies to improve functionality and analyze usage patterns. You can control cookie settings through your browser preferences.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your data at any time by contacting us.
8. Your Rights
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Opt out of marketing communications at any time.
- Opt out of SMS messaging by replying STOP to any text.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Last Updated date.
11. Contact Us
BlueCrest Cleaning LLC
Email: info@bluecrestcleaning.com
Phone: (919) 342-9909